To help make the most of the county’s homepage real estate, while also making it easy to find the most popular services, the new homepage design features a prominent search bar, mega menus with service and topic categories, and clear icons that direct visitors to common services.
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Learn MoreYuma County, AZ Website Redesign
Taking a research-based approach to transform the website into a customer service portal.
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The site’s responsive design creates an app-like experience, including a familiar app-like homepage with a small search bar, buttons linking to popular services, and even a chat widget.
Read Success StoryResults section
Analytics helped Yuma County carry customer focus throughout the website. Departmental information and content is organized to help users find exactly what they need.
Chats Registered in the First Month
Hour Response Time Commitment
“Basing our redesign on science, rather than emotion, helped to keep everyone on the same page as we worked through the process of transforming our web presence from a mere website to a customer service portal.”
St. Louis Park turned to Granicus to help them provide digital services and accessible, relevant content.
When the time came for Columbia County to completely update and transform the website, the team chose Granicus.
Greensboro was on mission to provide a dynamic, interactive, and visually compelling website that serves residents.
Challenged with transforming an outdated “digital file cabinet” into a visually appealing, functional website.
On a mission to provide free and open access to information and resources that promote lifelong learning.
Olathe turned their govAccess website into a “virtual city hall” - now citizens are better informed.
How a library refreshed their website with better branding, strategic navigation, and improved functionality on modern devices.
How Orland Park, IL Redesigned its Website with govAccess to Create a More Meaningful, Streamlined User Experience
A digital transformation project that listened to the needs of residents & users, improved access for defendants, & created a more fair & equitable culture.
How Maplewood, NJ, used Granicus products to prioritize digital transformation, improve transparency, and enhance access
How a flourishing Southern California city used EngagementHQ to prioritize and enhance engagement with its residents
How Orange County Sanitation District embraced technology to modernize processes and save staff time