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Assessing the Value of Digital Community Engagement

Efficiency, Risk, Cost and Trust

Online community engagement brings more people to the table. Moreover — it provides substantial benefits for any organization with stakeholders through major efficiencies and risk mitigation.

An investment of resources into digital-first community engagement provides endless benefits. This guide will provide examples, cite academic studies, and outline the potentially massive financial returns of adapting an online engagement platform. Whether you are considering how to fight costly misinformation, prioritize issues in a master plan, or minimize pushback on a major project, this guide will demonstrate how bringing the conversation online can help achieve these goals.

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