Most government websites are essentially digital storage closets — jam-packed with information about every single aspect of the organization, often mirroring the (sometimes) complicated organizational structure.
While this information is certainly important, it can simply be too much for your constituents to sort through to get to what they actually need. With the right data, your website could be an efficient tool for residents and staff members alike.
In this guide, we break down how to use data to maximize the usefulness of government websites.
Download it to learn more about:
- The important role data plays in website design, content development, and navigation
- How an efficient website improves the customer experience and enhances trust in government
- How innovative organizations are successfully using this approach to improve the customer experience