- Success Story
- Saint Paul, MIN
Saint Paul Keeps Citizens Informed with Email and Digital Meeting Management
Fulfilling the duty of transparency through technology
City of Saint Paul benefits from long-time paired usage of legislative management and communications software. Successes include:
- Utilizes GovDelivery Communications Cloud to promote content created and built in Granicus agenda management and webcasting software
- Clerks office no longer manages an email list or a mailing list to send meeting agendas out to the public
- Public meeting notices, new agendas, mayor’s messages, and Council video are promoted through St. Paul’s Early Notification System, which citizens can opt into
Project Metrics
- 233,000 Total subscribers
- +35,000 Subscribers in the last year
- 2,416 Total number of public videos
- 2,226 hours 46 minutes Total number of hours of video
- 93 days Total number of days of video
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Keeping the public informed of decisions and issues that affect citizens’ way of life – while also providing convenient, accessible outlets to further explore that information – is a daunting task, but it’s not one that government staffers take lightly.
For the City of Saint Paul, Minn., this mission of transparency and public service is made easier by leveraging software both in managing the information flow of public meetings, and in distributing that information to those in the community that wish to be informed.
The City was one of the first users of the GovDelivery Communications Cloud to send out information updates to subscribers, with now-City Clerk Shari Moore as one of the first users of the system in 1999. In 2006, Saint Paul began using Granicus’ webcasting software to livestream Council meetings. A year later, it launched Legistar to prepare legislation and agendas for public meetings, and to pair minutes with recorded meeting video.
Since then, Moore and her office have not only streamlined how they prepare for and run the City’s public meetings thanks to Granicus’ legislative and webstreaming software, but have successfully leveraged the Communications Cloud to quickly and conveniently promote that information to the public.
Moore says her office benefits from being able to have such streamlined method of keeping the public informed.