Empowering government to build better resident and employee experiences and get more value out of their civic engagement technology.

Learn More
govDelivery

3 Ways SMS Messaging Can Improve Resident Experiences

Governments moving to digital services are saving time and money for both the people they serve and their employees. But a positive customer experience (CX) can do more than just make paying bills easier or alleviate the number of emails awaiting response from staff. A truly connected digital experience can engage communities, increase inclusion to ALL residents, and provide the transparency that builds stronger relationships and trust.

One way to ignite that engagement is through a multi-channel communications strategy, starting with a tool that 97% of Americans already use on a daily basis: their cell phone.

Join Jeff Tzucker for a look at how SMS Messaging can catalyze your communications efforts, meeting residents in a place where they are most likely to see your message, and remove many accessibility barriers. This free webinar will take place on Nov. 17 at 1:00 pm est. Sign up now!

Related Resources

Webinar

Budget-Friendly Solutions: The Simplified Guide to Streaming City Hall

Read More
Webinar

Post-School Board Meeting Essentials: Streamline Workflows and Build Community Trust

Read More
Webinar

Modern Approaches to Run Effective School Board Meetings

Read More
Webinar

Transform School Board Meetings with Technology

Read More
On-Demand Webinar

The Secret to Painless Public Record Requests

Read More
Infographic

Maximizing Short-Term Rental Revenue for Local Governments in South Carolina

Read More
Webinar

Addressing public records request complexity with modern solutions

Read More
On-Demand Webinar

Transformative Excellence: Roseville’s Citizen-Centric Evolution

Read More
On-Demand Webinar

Securing Support for Short-Term Rental Revenue Collection Projects

Read More
On-Demand Webinar

Strategies for short-term rental programs post address identification

Read More
Webinar

Digital communications maturity: Where strategy meets technology

Read More
On-Demand Webinar

The Power of Websites and Communications Just Got Stronger!

Read More
On-Demand Webinar

Communications and Engagement

Read More
Webinar

Seamless Digital Government Services

Read More
On-Demand Webinar

A Masterclass on Award-Winning Government Website Designs and Proven Strategies

Read More
Guide

Four Stages of Communications for a Successful Government Customer Experience

Read More
On-Demand Webinar

City Hall Simplified for Clerks

Read More
On-Demand Webinar

Simplified Public Meeting Streaming

Read More
Guide

2023 Public Sector Digital Communications Benchmark Report

Read More